Our Story

Our Story

It Started With a Rubbish Phone Case

Like most people, I'd scroll through my camera roll constantly – hundreds of photos of my dog, holidays with mates, moments with family. But my phone case? The same boring design I'd picked six months ago and already couldn't stand.

I thought, "Why can't I just... change it?"

Turns out, you could. Sort of.

The Problem With "Customizable" Cases

I found these cases online that claimed you could display any photo. Brilliant idea, right? So I ordered one.

What arrived was disappointing:

  • The display was blurry and pixelated
  • The app barely worked
  • It felt cheap and flimsy
  • Customer service? Non-existent

I tried three different brands. Same story every time. Cheap materials, false promises, and zero support when things inevitably went wrong.

The concept was genius. The execution was rubbish.

We Decided to Do It Properly

I'm not a tech genius or some Silicon Valley entrepreneur. I'm just someone who got frustrated with products that promise the world and deliver disappointment.

So we asked ourselves: What would a proper version of this actually look like?

Our answer:

  • Real quality materials – cases that protect your phone and actually last
  • Premium displays – photos that look clear and stunning, not blurry messes
  • Reliable technology – NFC transfer that works every single time
  • Actual customer support – real people in the UK who genuinely help
  • A guarantee we honor – 60 days to try it risk-free

Why We're Different

We're building something we'd actually want to use ourselves.

That means:

  • Testing every case rigorously before it reaches you
  • Holding UK stock so you get it within days, not months
  • Being available when you need help (Monday-Saturday, proper hours)
  • Standing behind our product with a real guarantee
  • Constantly improving based on your feedback

Our Promise to You

Your phone is in your hand dozens of times a day. Your case should be something you actually enjoy looking at – and that changes when you fancy something different.

We promise:

  • Premium quality that lasts
  • Photos that look brilliant
  • Technology that just works
  • Support when you need it
  • A 60-day guarantee because we believe in what we've built

We're not perfect, but we're honest. If something goes wrong, we'll make it right.

What's Next

This is just the beginning. We started with phone cases because the existing options were terrible, but we've got bigger plans.

Our goal is simple: create tech accessories that are genuinely personal, properly made, and backed by real support.

We're glad you're here.

— The Lumixo Team

Got questions? Fancy a chat? We're real people, not robots. Drop us a message at [email] – we actually read and respond to every one.